Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09564
VM0009564Silvermember9564@example.test · +601110009564 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,018
Current loyalty balance
Lifetime Spend
RM 2,523
Across 37 visits
Total Visits
37
Since 2024-09-05
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,018 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 11
Outlet purchase
2026-06-03 · Member activity · RM 57.00
App session
2026-05-22 · OPLUMO Outlet 11
Points credited
2026-05-10 · Member activity · RM 64.60
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 72.20
Points credited
2026-04-04 · OPLUMO Outlet 11
Outlet purchase
2026-03-23 · Member activity · RM 79.80