Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09556
VM0009556Goldmember9556@example.test · +601110009556 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,060
Current loyalty balance
Lifetime Spend
RM 5,076
Across 30 visits
Total Visits
30
Since 2025-03-07
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
59d
2026-08-11
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
4,060 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 3
Outlet purchase
2026-07-30 · Member activity · RM 127.50
App session
2026-07-18 · OPLUMO Outlet 3
Points credited
2026-07-06 · Member activity · RM 144.50
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 3
Outlet purchase
2026-06-12 · Member activity · RM 161.50
Points credited
2026-05-31 · OPLUMO Outlet 3
Outlet purchase
2026-05-19 · Member activity · RM 178.50