Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 09543
VM0009543Silvermember9543@example.test · +601110009543 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
963
Current loyalty balance
Lifetime Spend
RM 1,204
Across 17 visits
Total Visits
17
Since 2025-12-05
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
963 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 7
Outlet purchase
2026-09-07 · Member activity · RM 64.50
App session
2026-08-26 · OPLUMO Outlet 7
Points credited
2026-08-14 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 7
Outlet purchase
2026-07-21 · Member activity · RM 81.70
Points credited
2026-07-09 · OPLUMO Outlet 7
Outlet purchase
2026-06-27 · Member activity · RM 90.30