Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00954
VM0000954Silvermember954@example.test · +601110000954 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,829
Current loyalty balance
Lifetime Spend
RM 2,287
Across 16 visits
Total Visits
16
Since 2025-09-21
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,829 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 126.00
App session
2026-05-25 · OPLUMO Outlet 3
Points credited
2026-05-13 · Member activity · RM 142.80
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 3
Outlet purchase
2026-04-19 · Member activity · RM 159.60
Points credited
2026-04-07 · OPLUMO Outlet 3
Outlet purchase
2026-03-26 · Member activity · RM 176.40