Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09528
VM0009528Membermember9528@example.test · +601110009528 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
53
Current loyalty balance
Lifetime Spend
RM 67
Across 1 visits
Total Visits
1
Since 2026-04-09
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
53 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 9
Outlet purchase
2026-04-15 · Member activity · RM 45.00
App session
2026-04-03 · OPLUMO Outlet 9
Points credited
2026-03-22 · Member activity · RM 51.00
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 9
Outlet purchase
2026-02-26 · Member activity · RM 57.00
Points credited
2026-02-14 · OPLUMO Outlet 9
Outlet purchase
2026-02-02 · Member activity · RM 63.00