Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09522
VM0009522Goldmember9522@example.test · +601110009522 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,070
Current loyalty balance
Lifetime Spend
RM 5,088
Across 39 visits
Total Visits
39
Since 2024-06-29
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,070 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 3
Outlet purchase
2026-05-02 · Member activity · RM 78.75
App session
2026-04-20 · OPLUMO Outlet 3
Points credited
2026-04-08 · Member activity · RM 89.25
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 3
Outlet purchase
2026-03-15 · Member activity · RM 99.75
Points credited
2026-03-03 · OPLUMO Outlet 3
Outlet purchase
2026-02-19 · Member activity · RM 110.25