Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09517
VM0009517Membermember9517@example.test · +601110009517 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
347
Current loyalty balance
Lifetime Spend
RM 434
Across 18 visits
Total Visits
18
Since 2025-07-26
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
347 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 15
Outlet purchase
2026-05-16 · Member activity · RM 21.00
App session
2026-05-04 · OPLUMO Outlet 15
Points credited
2026-04-22 · Member activity · RM 23.80
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 15
Outlet purchase
2026-03-29 · Member activity · RM 26.60
Points credited
2026-03-17 · OPLUMO Outlet 15
Outlet purchase
2026-03-05 · Member activity · RM 29.40