Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09509
VM0009509Silvermember9509@example.test · +601110009509 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,025
Current loyalty balance
Lifetime Spend
RM 2,531
Across 23 visits
Total Visits
23
Since 2025-06-06
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,025 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 7
Outlet purchase
2026-06-25 · Member activity · RM 107.25
App session
2026-06-13 · OPLUMO Outlet 7
Points credited
2026-06-01 · Member activity · RM 121.55
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 7
Outlet purchase
2026-05-08 · Member activity · RM 135.85
Points credited
2026-04-26 · OPLUMO Outlet 7
Outlet purchase
2026-04-14 · Member activity · RM 150.15