Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09506
VM0009506Silvermember9506@example.test · +601110009506 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,271
Current loyalty balance
Lifetime Spend
RM 2,840
Across 44 visits
Total Visits
44
Since 2024-07-17
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,271 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 4
Outlet purchase
2026-08-18 · Member activity · RM 63.75
App session
2026-08-06 · OPLUMO Outlet 4
Points credited
2026-07-25 · Member activity · RM 72.25
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 4
Outlet purchase
2026-07-01 · Member activity · RM 80.75
Points credited
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 89.25