Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09502
VM0009502Membermember9502@example.test · +601110009502 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
271
Current loyalty balance
Lifetime Spend
RM 339
Across 4 visits
Total Visits
4
Since 2026-07-21
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
271 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 17
Outlet purchase
2026-09-01 · Member activity · RM 55.50
App session
2026-08-20 · OPLUMO Outlet 17
Points credited
2026-08-08 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 17
Outlet purchase
2026-07-15 · Member activity · RM 70.30
Points credited
2026-07-03 · OPLUMO Outlet 17
Outlet purchase
2026-06-21 · Member activity · RM 77.70