Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09496
VM0009496Silvermember9496@example.test · +601110009496 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
1,371
Current loyalty balance
Lifetime Spend
RM 1,715
Across 12 visits
Total Visits
12
Since 2026-03-11
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,371 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 11
Outlet purchase
2026-09-13 · Member activity · RM 111.00
App session
2026-09-01 · OPLUMO Outlet 11
Points credited
2026-08-20 · Member activity · RM 125.80
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 11
Outlet purchase
2026-07-27 · Member activity · RM 140.60
Points credited
2026-07-15 · OPLUMO Outlet 11
Outlet purchase
2026-07-03 · Member activity · RM 155.40