Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09493
VM0009493Membermember9493@example.test · +601110009493 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
582
Current loyalty balance
Lifetime Spend
RM 728
Across 20 visits
Total Visits
20
Since 2025-10-02
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
582 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 8
Outlet purchase
2026-08-28 · Member activity · RM 33.75
App session
2026-08-16 · OPLUMO Outlet 8
Points credited
2026-08-04 · Member activity · RM 38.25
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 8
Outlet purchase
2026-07-11 · Member activity · RM 42.75
Points credited
2026-06-29 · OPLUMO Outlet 8
Outlet purchase
2026-06-17 · Member activity · RM 47.25