Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09492
VM0009492Silvermember9492@example.test · +601110009492 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,330
Current loyalty balance
Lifetime Spend
RM 1,664
Across 16 visits
Total Visits
16
Since 2025-08-15
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,330 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 7
Outlet purchase
2026-04-30 · Member activity · RM 78.75
App session
2026-04-18 · OPLUMO Outlet 7
Points credited
2026-04-06 · Member activity · RM 89.25
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 7
Outlet purchase
2026-03-13 · Member activity · RM 99.75
Points credited
2026-03-01 · OPLUMO Outlet 7
Outlet purchase
2026-02-17 · Member activity · RM 110.25