Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09486
VM0009486Membermember9486@example.test · +601110009486 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
846
Current loyalty balance
Lifetime Spend
RM 1,058
Across 8 visits
Total Visits
8
Since 2026-05-08
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
846 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 1
Outlet purchase
2026-08-30 · Member activity · RM 110.25
App session
2026-08-18 · OPLUMO Outlet 1
Points credited
2026-08-06 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 1
Outlet purchase
2026-07-13 · Member activity · RM 139.65
Points credited
2026-07-01 · OPLUMO Outlet 1
Outlet purchase
2026-06-19 · Member activity · RM 154.35