Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09478
VM0009478Goldmember9478@example.test · +601110009478 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
2,699
Current loyalty balance
Lifetime Spend
RM 3,374
Across 21 visits
Total Visits
21
Since 2025-06-26
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
110d
2026-06-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,699 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 10
Outlet purchase
2026-06-09 · Member activity · RM 132.75
App session
2026-05-28 · OPLUMO Outlet 10
Points credited
2026-05-16 · Member activity · RM 150.45
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 10
Outlet purchase
2026-04-22 · Member activity · RM 168.15
Points credited
2026-04-10 · OPLUMO Outlet 10
Outlet purchase
2026-03-29 · Member activity · RM 185.85