Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09477
VM0009477Membermember9477@example.test · +601110009477 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
610
Current loyalty balance
Lifetime Spend
RM 763
Across 4 visits
Total Visits
4
Since 2026-03-11
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
610 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 9
Outlet purchase
2026-04-22 · Member activity · RM 130.50
App session
2026-04-10 · OPLUMO Outlet 9
Points credited
2026-03-29 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 9
Outlet purchase
2026-03-05 · Member activity · RM 165.30
Points credited
2026-02-21 · OPLUMO Outlet 9
Outlet purchase
2026-02-09 · Member activity · RM 182.70