Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09456
VM0009456Silvermember9456@example.test · +601110009456 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
1,272
Current loyalty balance
Lifetime Spend
RM 1,591
Across 27 visits
Total Visits
27
Since 2025-01-03
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,272 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 5
Outlet purchase
2026-04-04 · Member activity · RM 45.00
App session
2026-03-23 · OPLUMO Outlet 5
Points credited
2026-03-11 · Member activity · RM 51.00
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 5
Outlet purchase
2026-02-15 · Member activity · RM 57.00
Points credited
2026-02-03 · OPLUMO Outlet 5
Outlet purchase
2026-01-22 · Member activity · RM 63.00