Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00945
VM0000945Goldmember945@example.test · +601110000945 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,802
Current loyalty balance
Lifetime Spend
RM 4,753
Across 37 visits
Total Visits
37
Since 2024-09-27
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,802 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 11
Outlet purchase
2026-06-25 · Member activity · RM 84.75
App session
2026-06-13 · OPLUMO Outlet 11
Points credited
2026-06-01 · Member activity · RM 96.05
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 11
Outlet purchase
2026-05-08 · Member activity · RM 107.35
Points credited
2026-04-26 · OPLUMO Outlet 11
Outlet purchase
2026-04-14 · Member activity · RM 118.65