Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09444
VM0009444Silvermember9444@example.test · +601110009444 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,358
Current loyalty balance
Lifetime Spend
RM 1,698
Across 24 visits
Total Visits
24
Since 2025-08-09
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,358 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 10
Outlet purchase
2026-09-15 · Member activity · RM 61.50
App session
2026-09-03 · OPLUMO Outlet 10
Points credited
2026-08-22 · Member activity · RM 69.70
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 10
Outlet purchase
2026-07-29 · Member activity · RM 77.90
Points credited
2026-07-17 · OPLUMO Outlet 10
Outlet purchase
2026-07-05 · Member activity · RM 86.10