Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09441
VM0009441Membermember9441@example.test · +601110009441 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
900
Current loyalty balance
Lifetime Spend
RM 1,125
Across 28 visits
Total Visits
28
Since 2025-06-09
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
900 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 7
Outlet purchase
2026-09-26 · Member activity · RM 36.00
App session
2026-09-14 · OPLUMO Outlet 7
Points credited
2026-09-02 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 7
Outlet purchase
2026-08-09 · Member activity · RM 45.60
Points credited
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 50.40