Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09439
VM0009439Silvermember9439@example.test · +601110009439 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
1,890
Current loyalty balance
Lifetime Spend
RM 2,363
Across 39 visits
Total Visits
39
Since 2024-07-27
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
120d
2026-06-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,890 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 5
Outlet purchase
2026-05-30 · Member activity · RM 53.25
App session
2026-05-18 · OPLUMO Outlet 5
Points credited
2026-05-06 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 5
Outlet purchase
2026-04-12 · Member activity · RM 67.45
Points credited
2026-03-31 · OPLUMO Outlet 5
Outlet purchase
2026-03-19 · Member activity · RM 74.55