Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09438
VM0009438Silvermember9438@example.test · +601110009438 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,082
Current loyalty balance
Lifetime Spend
RM 2,603
Across 18 visits
Total Visits
18
Since 2025-08-07
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
122d
2026-06-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,082 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 4
Outlet purchase
2026-05-28 · Member activity · RM 130.50
App session
2026-05-16 · OPLUMO Outlet 4
Points credited
2026-05-04 · Member activity · RM 147.90
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 165.30
Points credited
2026-03-29 · OPLUMO Outlet 4
Outlet purchase
2026-03-17 · Member activity · RM 182.70