Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 09428
VM0009428Goldmember9428@example.test · +601110009428 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,408
Current loyalty balance
Lifetime Spend
RM 5,510
Across 39 visits
Total Visits
39
Since 2024-10-18
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,408 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 11
Outlet purchase
2026-08-21 · Member activity · RM 117.75
App session
2026-08-09 · OPLUMO Outlet 11
Points credited
2026-07-28 · Member activity · RM 133.45
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 11
Outlet purchase
2026-07-04 · Member activity · RM 149.15
Points credited
2026-06-22 · OPLUMO Outlet 11
Outlet purchase
2026-06-10 · Member activity · RM 164.85