Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09418
VM0009418Goldmember9418@example.test · +601110009418 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,602
Current loyalty balance
Lifetime Spend
RM 3,253
Across 32 visits
Total Visits
32
Since 2025-03-12
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
18d
2026-09-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,602 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 1
Outlet purchase
2026-09-09 · Member activity · RM 62.25
App session
2026-08-28 · OPLUMO Outlet 1
Points credited
2026-08-16 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 1
Outlet purchase
2026-07-23 · Member activity · RM 78.85
Points credited
2026-07-11 · OPLUMO Outlet 1
Outlet purchase
2026-06-29 · Member activity · RM 87.15