Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 09394
VM0009394Goldmember9394@example.test · +601110009394 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,084
Current loyalty balance
Lifetime Spend
RM 5,105
Across 42 visits
Total Visits
42
Since 2024-07-11
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
82d
2026-07-19
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
4,084 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 11
Outlet purchase
2026-07-07 · Member activity · RM 107.25
App session
2026-06-25 · OPLUMO Outlet 11
Points credited
2026-06-13 · Member activity · RM 121.55
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 11
Outlet purchase
2026-05-20 · Member activity · RM 135.85
Points credited
2026-05-08 · OPLUMO Outlet 11
Outlet purchase
2026-04-26 · Member activity · RM 150.15