Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09393
VM0009393Goldmember9393@example.test · +601110009393 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
3,898
Current loyalty balance
Lifetime Spend
RM 4,873
Across 37 visits
Total Visits
37
Since 2024-11-25
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,898 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 10
Outlet purchase
2026-08-23 · Member activity · RM 129.75
App session
2026-08-11 · OPLUMO Outlet 10
Points credited
2026-07-30 · Member activity · RM 147.05
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 10
Outlet purchase
2026-07-06 · Member activity · RM 164.35
Points credited
2026-06-24 · OPLUMO Outlet 10
Outlet purchase
2026-06-12 · Member activity · RM 181.65