Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 09383
VM0009383Silvermember9383@example.test · +601110009383 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,200
Current loyalty balance
Lifetime Spend
RM 1,500
Across 8 visits
Total Visits
8
Since 2026-04-30
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,200 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 17
Outlet purchase
2026-08-22 · Member activity · RM 124.50
App session
2026-08-10 · OPLUMO Outlet 17
Points credited
2026-07-29 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 17
Outlet purchase
2026-07-05 · Member activity · RM 157.70
Points credited
2026-06-23 · OPLUMO Outlet 17
Outlet purchase
2026-06-11 · Member activity · RM 174.30