Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09372
VM0009372Membermember9372@example.test · +601110009372 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
639
Current loyalty balance
Lifetime Spend
RM 800
Across 13 visits
Total Visits
13
Since 2025-10-22
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
639 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 6
Outlet purchase
2026-05-14 · Member activity · RM 38.25
App session
2026-05-02 · OPLUMO Outlet 6
Points credited
2026-04-20 · Member activity · RM 43.35
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 6
Outlet purchase
2026-03-27 · Member activity · RM 48.45
Points credited
2026-03-15 · OPLUMO Outlet 6
Outlet purchase
2026-03-03 · Member activity · RM 53.55