Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09369
VM0009369Membermember9369@example.test · +601110009369 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
344
Current loyalty balance
Lifetime Spend
RM 431
Across 3 visits
Total Visits
3
Since 2026-08-28
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
344 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 3
Outlet purchase
2026-09-21 · Member activity · RM 120.00
App session
2026-09-09 · OPLUMO Outlet 3
Points credited
2026-08-28 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 3
Outlet purchase
2026-08-04 · Member activity · RM 152.00
Points credited
2026-07-23 · OPLUMO Outlet 3
Outlet purchase
2026-07-11 · Member activity · RM 168.00