Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 09364
VM0009364Goldmember9364@example.test · +601110009364 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,402
Current loyalty balance
Lifetime Spend
RM 4,253
Across 20 visits
Total Visits
20
Since 2025-10-05
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,402 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 15
Outlet purchase
2026-08-31 · Member activity · RM 130.50
App session
2026-08-19 · OPLUMO Outlet 15
Points credited
2026-08-07 · Member activity · RM 147.90
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 15
Outlet purchase
2026-07-14 · Member activity · RM 165.30
Points credited
2026-07-02 · OPLUMO Outlet 15
Outlet purchase
2026-06-20 · Member activity · RM 182.70