Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09360
VM0009360Membermember9360@example.test · +601110009360 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted Out
Points Balance
213
Current loyalty balance
Lifetime Spend
RM 266
Across 2 visits
Total Visits
2
Since 2026-04-29
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
145d
2026-05-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
213 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 11
Outlet purchase
2026-05-05 · Member activity · RM 82.50
App session
2026-04-23 · OPLUMO Outlet 11
Points credited
2026-04-11 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 11
Outlet purchase
2026-03-18 · Member activity · RM 104.50
Points credited
2026-03-06 · OPLUMO Outlet 11
Outlet purchase
2026-02-22 · Member activity · RM 115.50