Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09357
VM0009357Silvermember9357@example.test · +601110009357 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,263
Current loyalty balance
Lifetime Spend
RM 1,580
Across 20 visits
Total Visits
20
Since 2025-06-16
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,263 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 8
Outlet purchase
2026-05-12 · Member activity · RM 75.75
App session
2026-04-30 · OPLUMO Outlet 8
Points credited
2026-04-18 · Member activity · RM 85.85
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 8
Outlet purchase
2026-03-25 · Member activity · RM 95.95
Points credited
2026-03-13 · OPLUMO Outlet 8
Outlet purchase
2026-03-01 · Member activity · RM 106.05