Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 09351
VM0009351Silvermember9351@example.test · +601110009351 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,772
Current loyalty balance
Lifetime Spend
RM 2,216
Across 42 visits
Total Visits
42
Since 2024-09-11
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,772 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 2
Outlet purchase
2026-09-07 · Member activity · RM 33.00
App session
2026-08-26 · OPLUMO Outlet 2
Points credited
2026-08-14 · Member activity · RM 37.40
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 2
Outlet purchase
2026-07-21 · Member activity · RM 41.80
Points credited
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 46.20