Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09349
VM0009349Membermember9349@example.test · +601110009349 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
689
Current loyalty balance
Lifetime Spend
RM 862
Across 29 visits
Total Visits
29
Since 2024-12-09
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
689 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 17
Outlet purchase
2026-04-15 · Member activity · RM 21.75
App session
2026-04-03 · OPLUMO Outlet 17
Points credited
2026-03-22 · Member activity · RM 24.65
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 17
Outlet purchase
2026-02-26 · Member activity · RM 27.55
Points credited
2026-02-14 · OPLUMO Outlet 17
Outlet purchase
2026-02-02 · Member activity · RM 30.45