Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09348
VM0009348Silvermember9348@example.test · +601110009348 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,018
Current loyalty balance
Lifetime Spend
RM 1,273
Across 33 visits
Total Visits
33
Since 2024-10-09
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,018 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 16
Outlet purchase
2026-04-26 · Member activity · RM 37.50
App session
2026-04-14 · OPLUMO Outlet 16
Points credited
2026-04-02 · Member activity · RM 42.50
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 16
Outlet purchase
2026-03-09 · Member activity · RM 47.50
Points credited
2026-02-25 · OPLUMO Outlet 16
Outlet purchase
2026-02-13 · Member activity · RM 52.50