Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09345
VM0009345Goldmember9345@example.test · +601110009345 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
3,740
Current loyalty balance
Lifetime Spend
RM 4,675
Across 36 visits
Total Visits
36
Since 2025-01-10
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,740 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 13
Outlet purchase
2026-09-20 · Member activity · RM 96.00
App session
2026-09-08 · OPLUMO Outlet 13
Points credited
2026-08-27 · Member activity · RM 108.80
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 13
Outlet purchase
2026-08-03 · Member activity · RM 121.60
Points credited
2026-07-22 · OPLUMO Outlet 13
Outlet purchase
2026-07-10 · Member activity · RM 134.40