Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09342
VM0009342Membermember9342@example.test · +601110009342 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
135
Current loyalty balance
Lifetime Spend
RM 170
Across 7 visits
Total Visits
7
Since 2026-01-02
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
135 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 10
Outlet purchase
2026-04-08 · Member activity · RM 18.75
App session
2026-03-27 · OPLUMO Outlet 10
Points credited
2026-03-15 · Member activity · RM 21.25
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 10
Outlet purchase
2026-02-19 · Member activity · RM 23.75
Points credited
2026-02-07 · OPLUMO Outlet 10
Outlet purchase
2026-01-26 · Member activity · RM 26.25