Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09338
VM0009338Membermember9338@example.test · +601110009338 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
526
Current loyalty balance
Lifetime Spend
RM 658
Across 7 visits
Total Visits
7
Since 2026-03-16
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
526 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 6
Outlet purchase
2026-06-20 · Member activity · RM 92.25
App session
2026-06-08 · OPLUMO Outlet 6
Points credited
2026-05-27 · Member activity · RM 104.55
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 6
Outlet purchase
2026-05-03 · Member activity · RM 116.85
Points credited
2026-04-21 · OPLUMO Outlet 6
Outlet purchase
2026-04-09 · Member activity · RM 129.15