Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 09337
VM0009337Goldmember9337@example.test · +601110009337 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
3,890
Current loyalty balance
Lifetime Spend
RM 4,863
Across 43 visits
Total Visits
43
Since 2024-09-06
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,890 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 5
Outlet purchase
2026-09-20 · Member activity · RM 102.00
App session
2026-09-08 · OPLUMO Outlet 5
Points credited
2026-08-27 · Member activity · RM 115.60
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 5
Outlet purchase
2026-08-03 · Member activity · RM 129.20
Points credited
2026-07-22 · OPLUMO Outlet 5
Outlet purchase
2026-07-10 · Member activity · RM 142.80