Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 09336
VM0009336Goldmember9336@example.test · +601110009336 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
2,487
Current loyalty balance
Lifetime Spend
RM 3,110
Across 23 visits
Total Visits
23
Since 2025-08-28
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,487 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 4
Outlet purchase
2026-09-16 · Member activity · RM 93.75
App session
2026-09-04 · OPLUMO Outlet 4
Points credited
2026-08-23 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 4
Outlet purchase
2026-07-30 · Member activity · RM 118.75
Points credited
2026-07-18 · OPLUMO Outlet 4
Outlet purchase
2026-07-06 · Member activity · RM 131.25