Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09330
VM0009330Goldmember9330@example.test · +601110009330 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,417
Current loyalty balance
Lifetime Spend
RM 5,522
Across 37 visits
Total Visits
37
Since 2024-07-08
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,417 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 15
Outlet purchase
2026-04-05 · Member activity · RM 120.00
App session
2026-03-24 · OPLUMO Outlet 15
Points credited
2026-03-12 · Member activity · RM 136.00
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 15
Outlet purchase
2026-02-16 · Member activity · RM 152.00
Points credited
2026-02-04 · OPLUMO Outlet 15
Outlet purchase
2026-01-23 · Member activity · RM 168.00