Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 09320
VM0009320Membermember9320@example.test · +601110009320 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
733
Current loyalty balance
Lifetime Spend
RM 917
Across 15 visits
Total Visits
15
Since 2026-01-30
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
733 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 5
Outlet purchase
2026-09-27 · Member activity · RM 55.50
App session
2026-09-15 · OPLUMO Outlet 5
Points credited
2026-09-03 · Member activity · RM 62.90
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 5
Outlet purchase
2026-08-10 · Member activity · RM 70.30
Points credited
2026-07-29 · OPLUMO Outlet 5
Outlet purchase
2026-07-17 · Member activity · RM 77.70