Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09318
VM0009318Membermember9318@example.test · +601110009318 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
273
Current loyalty balance
Lifetime Spend
RM 342
Across 2 visits
Total Visits
2
Since 2026-04-07
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
273 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 3
Outlet purchase
2026-04-13 · Member activity · RM 115.50
App session
2026-04-01 · OPLUMO Outlet 3
Points credited
2026-03-20 · Member activity · RM 130.90
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 3
Outlet purchase
2026-02-24 · Member activity · RM 146.30
Points credited
2026-02-12 · OPLUMO Outlet 3
Outlet purchase
2026-01-31 · Member activity · RM 161.70