Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 09309
VM0009309Membermember9309@example.test · +601110009309 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted In
Points Balance
276
Current loyalty balance
Lifetime Spend
RM 345
Across 5 visits
Total Visits
5
Since 2026-07-02
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
276 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 11
Outlet purchase
2026-08-31 · Member activity · RM 57.00
App session
2026-08-19 · OPLUMO Outlet 11
Points credited
2026-08-07 · Member activity · RM 64.60
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 72.20
Points credited
2026-07-02 · OPLUMO Outlet 11
Outlet purchase
2026-06-20 · Member activity · RM 79.80