Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09307
VM0009307Membermember9307@example.test · +601110009307 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
636
Current loyalty balance
Lifetime Spend
RM 796
Across 22 visits
Total Visits
22
Since 2025-05-20
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
636 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 9
Outlet purchase
2026-05-21 · Member activity · RM 23.25
App session
2026-05-09 · OPLUMO Outlet 9
Points credited
2026-04-27 · Member activity · RM 26.35
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 29.45
Points credited
2026-03-22 · OPLUMO Outlet 9
Outlet purchase
2026-03-10 · Member activity · RM 32.55