Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00930
VM0000930Goldmember930@example.test · +601110000930 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,946
Current loyalty balance
Lifetime Spend
RM 3,683
Across 26 visits
Total Visits
26
Since 2025-03-14
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,946 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 13
Outlet purchase
2026-05-26 · Member activity · RM 108.00
App session
2026-05-14 · OPLUMO Outlet 13
Points credited
2026-05-02 · Member activity · RM 122.40
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 13
Outlet purchase
2026-04-08 · Member activity · RM 136.80
Points credited
2026-03-27 · OPLUMO Outlet 13
Outlet purchase
2026-03-15 · Member activity · RM 151.20