Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 09294
VM0009294Silvermember9294@example.test · +601110009294 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,456
Current loyalty balance
Lifetime Spend
RM 1,820
Across 14 visits
Total Visits
14
Since 2026-02-17
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,456 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 13
Outlet purchase
2026-09-27 · Member activity · RM 107.25
App session
2026-09-15 · OPLUMO Outlet 13
Points credited
2026-09-03 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 13
Outlet purchase
2026-08-10 · Member activity · RM 135.85
Points credited
2026-07-29 · OPLUMO Outlet 13
Outlet purchase
2026-07-17 · Member activity · RM 150.15