Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 09271
VM0009271Membermember9271@example.test · +601110009271 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
410
Current loyalty balance
Lifetime Spend
RM 513
Across 9 visits
Total Visits
9
Since 2026-05-09
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
410 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 7
Outlet purchase
2026-09-18 · Member activity · RM 41.25
App session
2026-09-06 · OPLUMO Outlet 7
Points credited
2026-08-25 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 7
Outlet purchase
2026-08-01 · Member activity · RM 52.25
Points credited
2026-07-20 · OPLUMO Outlet 7
Outlet purchase
2026-07-08 · Member activity · RM 57.75