Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 09269
VM0009269Goldmember9269@example.test · +601110009269 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,503
Current loyalty balance
Lifetime Spend
RM 4,379
Across 40 visits
Total Visits
40
Since 2024-09-27
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,503 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 5
Outlet purchase
2026-08-18 · Member activity · RM 81.75
App session
2026-08-06 · OPLUMO Outlet 5
Points credited
2026-07-25 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 5
Outlet purchase
2026-07-01 · Member activity · RM 103.55
Points credited
2026-06-19 · OPLUMO Outlet 5
Outlet purchase
2026-06-07 · Member activity · RM 114.45