Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 09266
VM0009266Goldmember9266@example.test · +601110009266 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,455
Current loyalty balance
Lifetime Spend
RM 4,320
Across 31 visits
Total Visits
31
Since 2025-04-11
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,455 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 2
Outlet purchase
2026-09-21 · Member activity · RM 108.75
App session
2026-09-09 · OPLUMO Outlet 2
Points credited
2026-08-28 · Member activity · RM 123.25
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 2
Outlet purchase
2026-08-04 · Member activity · RM 137.75
Points credited
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 152.25